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06 Aug 2009 |
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Peter Klebanow
GlobalStar Travel Management chairman discusses ATP's resignation from the group and efforts to fill the vacancy.
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After growing more than 35 percent since 1998, to nearly $929 billion last year, global business travel spending in 2009 will plummet by about 15 percent ...
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Concur's 1 August acquisition of Paris-based expense competitor Etap-On-Line and its Ulysse product line garnered about "50 employees, 200 customers and ...
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Attentive to the health and safety of its employees, as well as the liabilities that its vast travel program creates, BP is changing policies and ensuring ...
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Hogg Robinson Group reported that client revenue for its first fiscal quarter "was approximately 7 percent below our expectations." The travel management company said market conditions since May 2009 "have remained challenging," characterized by "many clients reducing their travel activity" and exacerbated by travel "bans and constraints" in response to swine flu. HRG invited staff to consider "sabbaticals, shorter working hours and unpaid leave in a bid to avoid further job reductions." According to CEO David Radcliffe, "a number of staff have already responded positively to this program." HRG's board of directors, including the chairman and CEO, agreed to a 5 percent pay cut, effective 1 September 2009.
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Carlson Wagonlit Travel in Europe made available a service combining travel itineraries and e-tickets "into a concise, easy-to-read document that clearly identifies the status of the traveler's booking and any actions to be taken." Available in eight languages and on computers or mobile devices, the service works for online and offline bookings made "through all reservation systems, including those of low-cost airlines, rail providers and independent hotels," according to CWT. The travel management company plans to implement the service globally in 2010.
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Expedia's corporate travel division Egencia in the second quarter experienced a 23 percent drop in gross booking volume year over year, to $330 million.
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Travelport GDS processed 86 million segments during the three months through June, 15 percent lower than a year earlier. The decrease was steeper outside the Americas at 19 percent, versus 11 percent within the region.
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On the B2C side, you bid for a keyword and get instant action tomorrow. On the B2B side, with these large accounts, you have to build up a sales force, train the sales force, woo them, track the results and then you go in with RFPs and pitches you may win six months from now, and then you have to implement them three to six months later. It's a long lead-time business. It's harder than we thought.
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Expedia Inc. CEO and president Dara Khosrowshahi, referring to Egencia, an Expedia corporate travel management company
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